If your rented home has damp, mould, leaks, or other serious issues, you may be entitled to make a housing disrepair claim.
But to win your case — and get the repairs and compensation you deserve — the most important thing is strong, clear evidence.
In this blog, we’ll show you exactly what proof you need, how to collect it, and how we use it to build a winning case. Contact the Housing Disrepair Team now for help.
Why Is Evidence Important in Housing Disrepair Claims?
Landlords often deny responsibility or delay repairs. Without evidence, it’s your word against theirs.
Proper documentation:
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Proves the disrepair exists
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Shows how long the issue has been ongoing
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Demonstrates impact on your health and home
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Strengthens your claim for compensation
Types of Evidence You Should Collect
To give your claim the best chance of success, gather as much of the following evidence as possible:
1. Photographs and Videos
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Take clear photos of damp patches, mould growth, leaks, broken fittings, or any other damage.
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Capture both close-up and wide-angle shots.
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Date-stamp your images if possible or keep a folder organised by date.
Tip: Take regular photos over time to show that the landlord failed to act.
2. Written Communication
Keep a record of all attempts to contact your landlord or letting agent about the disrepair:
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Emails
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Text messages
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WhatsApp messages
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Letters
This shows you notified them and gave them a reasonable chance to fix the issue.
Related: How Long Does a Housing Disrepair Claim Take?
3. Medical Reports (if health is affected)
If you or a family member has suffered:
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Asthma flare-ups
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Skin problems
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Allergies
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Mental stress due to poor conditions
Visit your GP and ask for documentation.
This links your health problems to the disrepair, a crucial element in getting compensation.
4. Inspection Reports
A professional property inspection provides independent proof of the problem.
At The Housing Disrepair Team, we can arrange an inspection.
Evidence from a qualified expert carries more weight in negotiations and court.
5. Receipts for Expenses or Damaged Belongings
If your property was damaged due to leaks, damp, or pests, keep receipts for:
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Moldy clothing
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Water-damaged furniture
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Increased heating bills
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Hotel stays (in extreme cases)
This supports your claim for financial compensation.
How We Use Your Evidence to Build a Case
Once we have your evidence, here’s what we do:
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Review and organise your documentation
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Prepare a formal Letter of Claim to your landlord
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If needed, send in our expert surveyor
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Negotiate compensation and repairs on your behalf
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Take action if the landlord refuses to cooperate
Start your housing disrepair claim today, We handle everything for you.
What If You Don’t Have All the Evidence Yet?
Don’t worry — you can still contact us.
Our team will help you gather the rest. We’ll even advise you on what to photograph, what to request from your GP, and how to organise messages to your landlord.
Act fast. The longer you wait, the harder it becomes to prove the problem existed and affected your life.
FAQS – Evidence for Housing Disrepair Claims
Can I claim without photos?
It’s possible, but not ideal. Photos add visual proof and strengthen your case.
Do I need a surveyor’s report?
Not always, but it’s highly recommended. We can arrange a free inspection for you.
What if my landlord says it’s my fault?
Your evidence can prove otherwise, especially if it shows the issue comes from leaks, structural problems, or failed repairs.
Ready to Claim? Let’s Build Your Case
The right evidence can make all the difference.
Let our team guide you every step of the way — from inspection to compensation.
Contact The Housing Disrepair Team today to check your eligibility and start your claim — 100% No Win, No Fee.
Please Note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
