FAQ’s
Frequently Asked Questions
- Complete our online questionnaire
- Email enquires@thehousingdisrepair.co.uk
We will respond to all online inquiries within 24 hours.
The duration varies depending on the complexity of the case, but it typically takes several months to resolve. We work efficiently to ensure your claim is processed as quickly as possible.
If you are successful in claiming against your landlord you are entitled to compensation, depending upon nature, seriousness, how long you have been living in and reporting the disrepair.
You do not need to worry about the expenses involved. Our housing disrepair lawyers act on a no-win-no fee basis meaning that you do not pay anything if you don’t win your claim.
Please note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Typically 6 months, although if the disrepair is severe, a shorter amount of time would be fine.
After your claim goes through, all of the required work will be carried out by your landlord within a set time frame so you can live in your property as set out by the law. We will deal with your landlords on your behalf.
Your landlord is required to respond within 21 days of receiving our letter and we hope to settle claims within 3-6 months. However, depending upon the behavior of your landlord, and you, it may take longer. In order for a claim to be valid, any repairs must be over £1,000
Please Note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.