Leaking Pipes and Roofs Claims
Facing water leaks in your home?
Leaking pipes or roof problems damaging your home? You could be entitled to free repairs and compensation.
Start your housing disrepair claim today. Call us at 02030264595 or fill out the form for free consultation.
- We handle claims against councils and housing associations.
- Seek compensation for a range of disrepair issues.
- Legally compel your landlord to carry out necessary repairs.
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Claim Compensation for Leaking Pipes and Roofs in Rented Homes
Leaking roofs or burst pipes are more than just an inconvenience—they can seriously damage your home, destroy your belongings, and impact your health. If you’re a tenant living in a rented property with a leaking roof or leaking pipes, and your landlord has failed to carry out the necessary repairs, you may be entitled to make a housing disrepair claim for compensation.
At The Housing Disrepair Team, we help tenants across the UK hold landlords accountable for housing disrepair. If you’ve complained about leaks and your landlord hasn’t taken timely action, we can help you get the repairs and compensation you deserve—on a No Win, No Fee basis.
Please note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
What Causes Leaks in Rented Properties?
Leaks can happen in any home, but when you’re renting, it is the landlord’s legal responsibility to fix structural or plumbing-related issues that cause water damage.
Some of the most common causes of leaks include:
- Leaking or burst internal pipes due to ageing systems or poor maintenance
- Broken or blocked gutters and downpipes are causing water to overflow into the structure
- Missing roof tiles or cracks in the roofing, leading to rainwater entering the property
- Poor plumbing installations that cause slow drips or hidden leaks
- Cracked external walls or foundations allowing water ingress during bad weather
No matter the cause, once a leak is reported, the landlord must act swiftly. If they fail to respond and the damage worsens, tenants have the legal right to take action.
Is Your Landlord Responsible for Repairs?
Yes, your landlord is legally required to keep your home in a safe, liveable condition. This includes:
- Ensuring the structure and exterior (including roof and walls) are in good repair
- Maintaining plumbing systems, including pipes and drains
- Preventing and addressing water ingress from the outside
- Fixing leaks and related issues within a reasonable timeframe after being notified
These responsibilities are clearly outlined in the Landlord and Tenant Act 1985 and further reinforced by the Homes (Fitness for Human Habitation) Act 2018.
If you’ve reported leaks and your landlord has failed to resolve the issue, they may be in breach of their legal obligations. This makes you eligible to make a housing disrepair compensation claim.
OUR SERVICES
Other Issues That We Can Help With
We also assist tenants facing problems such as leaking roofs, broken heating systems, structural damage, faulty electrics, and pest infestations. No matter the issue, we’re here to secure the repairs and compensation you deserve.
Water Leaks
Broken Doors
Broken Heating
Damaged Windows
Can You Make a Claim for Leaking Pipes or Roofs?
Yes. You can make a claim for housing disrepair if:
- You reported the leak to your landlord (written proof helps)
- They failed to carry out repairs within a reasonable timeframe
- The leak caused property damage or affected your health
- You are living in council housing, a housing association property
Even if you’re behind on rent, this does not always prevent you from making a claim. Compensation may be reduced to cover any arrears, but the disrepair and your suffering still matter under UK housing laws.
What Can You Claim Compensation For?
If your claim is successful, you may receive financial compensation for:
- Property damage – cost of replacing items like furniture, electronics, and clothes damaged by the leak
- Health impacts – if the leak caused or worsened health problems, especially respiratory or skin conditions
- Loss of enjoyment – for the stress and inconvenience of living in an uninhabitable or dangerous home
- Out-of-pocket expenses – including extra heating costs, temporary accommodation, or repairs you had to pay for yourself
- Increased utility bills – if your heating or electricity usage increased due to the disrepair
The amount of compensation depends on the severity of the damage, how long the leak went unresolved, and how much the issue impacted your day-to-day life.
Effects of Leaking Roofs and Pipes on Tenants
Leaking roofs or pipes don’t just create puddles—they can cause serious harm to your property, your health, and your well-being.
The most common consequences include:
- Water damage to furniture, carpets, clothing, and electronics
- Mould and damp Issues due to long-term moisture exposure
- Structural damage, such as sagging ceilings or weakened flooring
- Health problems, including respiratory infections, allergies, and skin conditions
- Mental stress from living in unsafe and unpleasant conditions
If you’ve had to replace belongings, deal with disrupted living conditions, or suffered health issues because of leaks, you are likely entitled to compensation.
What Evidence Do You Need for a Claim?
To build a strong leaking pipe or roof disrepair claim, you’ll need to collect as much evidence as possible. This can include:
- Photographs and videos of the leak and any visible water damage
- Proof of communication, such as emails or text messages sent to your landlord or property manager, reporting the issue
- Receipts or estimates for damaged items or professional cleaning
- Medical records or doctor’s notes, if the issue affected your health
- Witness statements from anyone who has seen the damage or been affected
- A diary or timeline documenting when the leak started, when you complained, and what responses (if any) you received
At The Housing Disrepair Team, we can help you gather and organise evidence, and even arrange a free property inspection if necessary to support your claim.
Our No Win, No Fee Claim Process
Our process is simple, transparent, and risk-free for tenants. We handle everything on your behalf, so you don’t have to deal with the stress or paperwork.
Here’s how it works:
Step 1 – Free Initial Consultation
We’ll discuss your situation, review your evidence, and confirm whether you’re eligible to make a claim.
Step 2 – Property Inspection
If needed, we arrange a visit to inspect your property and gather expert evidence to support your case.
Step 3 – Legal Action Begins
We pass your case to specialist housing disrepair solicitors who contact your landlord and begin the formal claim process.
Step 4 – Repairs and Compensation
If the claim is successful, your landlord is required to make repairs and you receive compensation. If not, you pay nothing.
Please note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Why Choose The Housing Disrepair?
We are a dedicated team that truly understands the challenges tenants face. Here’s why hundreds of tenants across the UK trust us with their housing disrepair claims:
- We offer a 100% No Win, No Fee service
- We specialise in leaking roof and pipe claims
- We cover council, housing association
- We offer free initial help and property inspections
- We provide clear communication and dedicated support from start to finish
Our aim is simple: to help you live in a safe, comfortable home and ensure you’re fairly compensated if your landlord has failed in their responsibilities.
Please Note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Start Your Claim Today
If your rented home is suffering from a leaking pipe or roof and your landlord is ignoring the problem, you do not have to put up with it. We’re here to support you every step of the way.
Contact the Housing Disrepair Team today for a free consultation. We’ll review your case and help you claim repairs and compensation—all on a No Win, No Fee basis.
You’ve reported the leak. You’ve waited for action. Now it’s time to get results.
Please Note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Free Initial Guidance
Risk-free claim process. You only pay if we win. No upfront costs. Guaranteed peace of mind.
Expertise & Experience
Skilled professionals with years of experience. Proven track record in handling complex claims efficiently and effectively.
Quick & Efficient Process
Fast claim resolution with minimal hassle. We prioritize your case for swift, seamless handling and compensation.
Please Note: The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) off your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and conditions for more information.
Testimonials
Look what our customers say
Don’t just take our word for it—see what our amazing customers have to say!
I am writing a review on the housing disrepair team as I am very pleased with there outstanding service with me. Carl and Alice are superb people nice and warming to talk to I found them very comforting and reassuring explaining the help they are providing me and that care comes strait from there heart you can tell that by far. Good professional workmanship so 10 out of 10 100% thank you.
I feel very obliged to have got in touch with this team for my household repairs It was great , the team has always kept me updated from the first step of the process Besides, they've always made sure my file was a priority The team has assisted me in a timely manner, my file was with the solicitor within 48 hours. The waiting period was very short I have actively been seeking assistance with the repairs to the property. Also I needed the help of a solicitor to fast track my file as I need these repairs carried out quick.
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FAQ’s
Frequently Asked Questions
Yes. Landlords often try to shift the blame, but if the cause is structural, old plumbing, or poor maintenance, they are likely responsible.
You typically have up to 6 years to bring a housing disrepair claim, but the sooner you act, the better.
Yes. You can claim for replacement costs of items such as TVs, mattresses, sofas, or carpets ruined by the leak.
Leaking water often leads to damp and mould. These can be part of your claim, especially if they affected your health or caused further damage.
No. Most claims can be made while you are still living in the property
